LViS Terms of Service

Last update: December 4, 2024.
Welcome to LViS. This document outlines the terms and conditions governing the use of our platform. By registering and using our services, you agree to comply with these terms. If you do not agree with any part, we recommend not using the service.

1. General Information

1.1. Provider's Identity

The platform is operated by LViS Video Automation S.L.,
with CIF B-56.883.333,
located at Paseo de Los Sauces 12,
9D, Boadilla del Monte 28668, Madrid,
and registered in the Madrid Mercantile Registry.

1.2. Contact
  • You can contact us through:
  • Email: dpo@lvis.es
  • Phone: +34 91 051 30 58
  • Contact form available on the platform.

2. Service Description

2.1. Features

LViS is a video automation and editing platform offering services such as:

  • Automated video creation.
  • Generation of variations in different languages or formats.
  • Production of accessible videos with audio description and Braille transcriptions.
  • Automated publishing on external platforms.
2.2. Access and Availability

The service is available 24/7, except for interruptions due to scheduled maintenance or technical issues beyond the provider's control.

3. Registration and User Account

3.1. Registration Requirements

To access our services, you must:

  • Be of legal age according to Spanish legislation.
  • Provide truthful and up-to-date information during registration.
3.2. Account Security

You are responsible for maintaining the confidentiality of your credentials and for all activities carried out from your account.

4. Platform Use

4.1. Terms of Use

The platform must be used in accordance with current legislation and best practices.
The following actions are not allowed:

  • Upload, create, or share content that:
    • Is discriminatory, offensive, or promotes hate based on race, gender, religion, sexual orientation, disability, or any other personal or social condition.
    • Incites violence, harassment, intimidation, or any illegal activity.
    • Promotes illegal activities, including but not limited to, child pornography, terrorism, piracy, or fraud.
    • Infringes intellectual property rights, such as copyrights, trademarks, or patents.
    • Violates privacy or data protection rights of third parties without their consent.
    • Contains obscene, defamatory language or attacks the dignity of individuals.
  • Use the platform to store or transmit malicious content, such as viruses, malware, or any software designed to damage or interfere with the operation of the platform or other users' or companies' devices.
  • Misuse the platform in a way that negatively impacts its operation, such as performing excessive load tests, reverse engineering, or attempts to hack.
4.2. Consequences of Non-Compliance

We reserve the right to temporarily suspend or permanently delete the account of any user who violates these terms of use. Additionally, we may take appropriate legal action if misuse of the platform results in damages to LViS, its users, or third parties.

By using the platform, the user agrees to comply with these terms and ensure that the content they upload, create, or manage complies with the ethical and legal standards set forth in this document.

5. Intellectual Property

All content, software, design, and trademarks related to the platform are the property of LViS or its licensors. Using the service does not grant you any rights to these elements, except for those expressly granted in these terms.

6. Payment and Fees Policy

6.1. Fees

The platform operates on a credit model. Each operation has a cost in credits, which can be checked in the updated fee table on our website and in the signed service contract.

6.2. Renewals and Cancellations

Credits are valid for 12 months from the date of purchase. You can cancel your subscription at any time, but no refunds will be issued for unused credits.

7. Data Protection Policy

7.1. Legal Compliance

We comply with the Organic Law on Data Protection and the Guarantee of Digital Rights (LOPDGDD) and the General Data Protection Regulation (GDPR).

7.2. Purpose of Data Processing

Your data will be used exclusively to:

  • Manage your account and services.
  • Communications related to the use of the platform.

For more details, please refer to our Privacy Policy.

8. Liability and Limitations

8.1. No Responsibility for User Content

LViS will not be responsible for the content uploaded or created by users, and it is the responsibility of the user to ensure compliance with legal and ethical standards.

9. Governing Law and Jurisdiction

9.1. Applicable Law

These terms are governed by the laws of Spain.

9.2. Jurisdiction

The courts of Madrid, Spain, will be the competent courts to resolve any disputes related to these terms.

By using our services, you confirm that you have read, understood and accepted these terms.

Thank you for trusting LViS!